Emergency Communications Specialist

Regional 911 Intake Solutions; Village of Carthage (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for Carthage, NY. Dispatchers receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and incidents.

The role requires accuracy in typing, clear communication, and the ability to work with information systems. Applicants should have a high school diploma and be prepared for background screening and training.

Qualifications

• Typing accurately is required.
• Ability to understand spoken information and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High School Diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers for Carthage, NY. Dispatchers receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and incidents.

The role requires accuracy in typing, clear communication, and the ability to work with information systems. Applicants should have a high school diploma and be prepared for background screening and training.