Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Conklin (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Conklin, NY seeks Police Dispatchers to support law enforcement by receiving requests for assistance, maintaining radio communications, and documenting incident details for officer use.

Candidates should have a high school diploma, be able to type accurately, listen and communicate clearly by radio, and learn jurisdictional geography. Shift work may include nights, weekends, holidays, and overtime.

Qualifications

• Requires high school diploma or equivalent with on‑the‑job training often provided.
• Typing accurately is essential for incident documentation and records.
• Clear radio communication and the ability to understand spoken information are critical.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Conklin, NY seeks Police Dispatchers to support law enforcement by receiving requests for assistance, maintaining radio communications, and documenting incident details for officer use.

Candidates should have a high school diploma, be able to type accurately, listen and communicate clearly by radio, and learn jurisdictional geography. Shift work may include nights, weekends, holidays, and overtime.