Emergency Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Frewsburg (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Frewsburg, NY, seeks Police Dispatchers to handle emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radio traffic, relay updates, and coordinate with neighboring agencies while maintaining accurate incident records.

Applicants should type accurately, understand spoken information, and communicate clearly by radio. A high school diploma or equivalent is commonly required, with training provided for entry-level

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Multitasking

Listening comprehension

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Frewsburg, NY, seeks Police Dispatchers to handle emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor radio traffic, relay updates, and coordinate with neighboring agencies while maintaining accurate incident records.

Applicants should type accurately, understand spoken information, and communicate clearly by radio. A high school diploma or equivalent is commonly required, with training provided for entry-level