Emergency Communications Specialist

Regional 911 Intake Solutions; Rixford (PA); On-site; USD 34,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Rixford, PA. Dispatchers receive calls, document locations and details, and assign calls to officers while maintaining radio communications and incident records.

The role requires strong typing, listening, and geographic knowledge, with background checks and confidentiality strongly emphasized. Work may involve nights, weekends, and rotating shifts, depending on agency needs.

Qualifications

• High school diploma or equivalent; entry training may be provided.
• Ability to type accurately and understand spoken information.
• Clear radio communication and knowledge of jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Radio communications

Clear communication

Geography knowledge

Multitasking

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Rixford, PA. Dispatchers receive calls, document locations and details, and assign calls to officers while maintaining radio communications and incident records.

The role requires strong typing, listening, and geographic knowledge, with background checks and confidentiality strongly emphasized. Work may involve nights, weekends, and rotating shifts, depending on agency needs.