Emergency Communications Specialist

Regional 911 Intake Solutions; Klamath Falls (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Falls City Public Safety is seeking a Public Safety Dispatcher / Telecommunicator to join our on-site team in Falls City, Oregon. You will take emergency and nonemergency calls, dispatch police, fire, and EMS as needed, and coordinate with responders to keep people informed.

The role requires accurate typing, active listening, clear communication, and the ability to switch tasks while following agency procedures.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Job description

Falls City Public Safety is seeking a Public Safety Dispatcher / Telecommunicator to join our on-site team in Falls City, Oregon. You will take emergency and nonemergency calls, dispatch police, fire, and EMS as needed, and coordinate with responders to keep people informed.

The role requires accurate typing, active listening, clear communication, and the ability to switch tasks while following agency procedures.