Emergency Communications Dispatcher

Public Safety Dispatch Network; Bend (OR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Sisters, OR seeks dedicated Public Safety Dispatchers and Telecommunicators to support emergency response agencies. You'll take calls, verify locations, classify requests, and operate CAD, telephone, mapping, and radio systems while coordinating responders.

This role requires a high school diploma, accurate typing, active listening, clear communication, and the ability to switch between tasks.

Qualifications

• Accurate typing skills and the ability to listen actively.
• Clear, concise communication under pressure.
• Ability to switch between tasks while following procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided Dispatch (CAD)

Radio systems

Job description

Public Safety Dispatch Network in Sisters, OR seeks dedicated Public Safety Dispatchers and Telecommunicators to support emergency response agencies. You'll take calls, verify locations, classify requests, and operate CAD, telephone, mapping, and radio systems while coordinating responders.

This role requires a high school diploma, accurate typing, active listening, clear communication, and the ability to switch between tasks.