Emergency Communications Specialist - Public Safety Dispatcher

Public Safety Dispatch Network; Eugene (OR); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Résumé du poste

Public Safety Dispatch Network in Springfield, OR seeks a dedicated Public Safety Dispatcher to join our fast-paced communications team. You will handle emergency and nonemergency requests, verify locations, and coordinate responders using CAD and radio systems.

The ideal candidate has a high school diploma and strong typing, listening, and communication skills, with the ability to stay calm under pressure and follow procedures during incidents.

Qualifications

• Typing accuracy and speed sufficient for rapid dispatch.
• Active listening and clear communication with the public and responders.
• Ability to switch between tasks while following procedures.
• Certifications depend on jurisdiction and services handled.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Connaissances

Accurate typing

Active listening

Clear communication

Decision making under pressure

Formation

High school diploma or equivalent

Description du poste

Public Safety Dispatch Network in Springfield, OR seeks a dedicated Public Safety Dispatcher to join our fast-paced communications team. You will handle emergency and nonemergency requests, verify locations, and coordinate responders using CAD and radio systems.

The ideal candidate has a high school diploma and strong typing, listening, and communication skills, with the ability to stay calm under pressure and follow procedures during incidents.