Emergency Communications Specialist

Public Safety Dispatch Network; Fairview Township (Erie County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network seeks qualified dispatchers/telecommunicators for Ferndale, PA. Responsibilities include handling emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, phones, mapping, and radio systems.

Ongoing coordination with responders and interagency teams is essential. Applicants should have a high school diploma and demonstrate accurate typing, active listening, clear communication, and the ability to switch tasks.

Qualifications

• Typing accuracy, active listening, clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High school diploma

Job description

Public Safety Dispatch Network seeks qualified dispatchers/telecommunicators for Ferndale, PA. Responsibilities include handling emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, phones, mapping, and radio systems.

Ongoing coordination with responders and interagency teams is essential. Applicants should have a high school diploma and demonstrate accurate typing, active listening, clear communication, and the ability to switch tasks.