Emergency Communications Specialist

Regional 911 Intake Solutions; Boulder (UT); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking public safety dispatchers to support call taking, police and fire dispatch, and medical dispatch functions at a Boulder, UT location.

These roles demand strong typing, listening, and multitasking, with shifts that may include nights, weekends, and overtime. Applicants must meet standard background checks and training prerequisites for the appointing agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Job description

Regional 911 Intake Solutions is seeking public safety dispatchers to support call taking, police and fire dispatch, and medical dispatch functions at a Boulder, UT location.

These roles demand strong typing, listening, and multitasking, with shifts that may include nights, weekends, and overtime. Applicants must meet standard background checks and training prerequisites for the appointing agency.