Emergency Communications Specialist

Public Safety Dispatch Network; Berlin (VT); Presencial; USD 42 000 - 66 000; Tempo integral

Resumo da oferta

Public Safety Dispatch Network is seeking qualified individuals for dispatcher roles in Berlin, VT. Responsibilities include processing emergency and nonemergency requests, verifying locations, and coordinating responders.

The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks in a fast-paced environment. Typical duties involve operating CAD and radio systems, maintaining records, and ensuring information security.

Qualificações

• High school diploma or equivalent required for entry.
• Accurate typing, active listening, clear communication and the ability to switch between tasks are essential.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conhecimentos

Typing

Active listening

Clear communication

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

Computer-aided dispatch

Radio systems

Descrição da oferta de emprego

Public Safety Dispatch Network is seeking qualified individuals for dispatcher roles in Berlin, VT. Responsibilities include processing emergency and nonemergency requests, verifying locations, and coordinating responders.

The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks in a fast-paced environment. Typical duties involve operating CAD and radio systems, maintaining records, and ensuring information security.