Emergency Communications Dispatcher

Public Safety Dispatch Network; Manchester (VT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Manchester, VT seeks dedicated Public Safety Dispatchers and Telecommunicators to manage calls, verify locations, and coordinate responders using CAD, telephone, mapping, and radio systems.

Candidates should have a high school diploma, strong typing, active listening, clear communication, and the ability to multi-task under pressure; training and background checks will apply, with varied shifts including nights and weekends.

Qualifications

• Typing accuracy and speed required.
• Active listening and clear communication essential.
• Ability to switch between tasks under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Manchester, VT seeks dedicated Public Safety Dispatchers and Telecommunicators to manage calls, verify locations, and coordinate responders using CAD, telephone, mapping, and radio systems.

Candidates should have a high school diploma, strong typing, active listening, clear communication, and the ability to multi-task under pressure; training and background checks will apply, with varied shifts including nights and weekends.