Emergency Communications Dispatcher — Police (Shift-Based)

Regional 911 Intake Solutions; Berlin (VT); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Berlin, VT seeks Police Dispatcher to handle emergency and nonemergency calls, document locations and hazards, and coordinate with officers. You will assign calls, monitor radio traffic, and relay updates while maintaining clear incident records.

The role requires a high school diploma, strong typing and listening skills, and the ability to work rotating shifts, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing, listening and clear radio communication are essential.
• Background checks and security screening may apply.

Responsibilities

• Receive emergency and nonemergency calls for police assistance.
• Document incident locations, descriptions, vehicle details and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Dispatch tests

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Berlin, VT seeks Police Dispatcher to handle emergency and nonemergency calls, document locations and hazards, and coordinate with officers. You will assign calls, monitor radio traffic, and relay updates while maintaining clear incident records.

The role requires a high school diploma, strong typing and listening skills, and the ability to work rotating shifts, nights, weekends, and holidays.