Emergency Communications Specialist

Tc911; Bedford (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Tc911 is looking for Public Safety Dispatchers in Bedford, Texas. Dispatchers will act as vital links between the community and emergency services, operating 911 lines, prioritizing calls, and coordinating multi-agency responses during emergencies.

The ideal candidate must possess a high school diploma and be able to remain calm in high-pressure situations. Certifications in telecommunications are required and the role is shift-based, essential personnel for critical incidents.

Qualifications

• Must be at least 18 years of age.
• Obtain certification in Public Safety Telecommunications within 6 months.
• Valid TX Driver’s License required.

Responsibilities

• Answer 911 and non-emergency lines with speed and professionalism.
• Assess and prioritize incoming emergency calls.
• Gather and relay critical information to responders.
• Operate public safety radio systems and dispatch units.

Skills

Stress Management

Communication Skills

Multi-Tasking

Computer Proficiency

Critical Thinking

Education

High school diploma / GED

Tools

Computer-Aided Dispatch System

911 Phone System

Job description

Tc911 is looking for Public Safety Dispatchers in Bedford, Texas. Dispatchers will act as vital links between the community and emergency services, operating 911 lines, prioritizing calls, and coordinating multi-agency responses during emergencies.

The ideal candidate must possess a high school diploma and be able to remain calm in high-pressure situations. Certifications in telecommunications are required and the role is shift-based, essential personnel for critical incidents.