Emergency Communications Dispatcher - Vienna, VA

Regional 911 Intake Solutions; Vienna (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Vienna, VA is seeking Police Dispatcher opportunities. Dispatchers play a critical role receiving requests for police assistance, documenting details, and ensuring reliable communication with officers.

Positions may involve rotating shifts and overtime based on staffing. Candidates should be able to type accurately, understand spoken information, and learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior police dispatch work and applicable certifications.
• Candidates should type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Vienna, VA is seeking Police Dispatcher opportunities. Dispatchers play a critical role receiving requests for police assistance, documenting details, and ensuring reliable communication with officers.

Positions may involve rotating shifts and overtime based on staffing. Candidates should be able to type accurately, understand spoken information, and learn jurisdictional geography.