Emergency Communications Dispatcher

Regional 911 Intake Solutions; Blue Grass (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Blue Grass, VA is seeking Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with duties varying by agency.

Dispatchers help officers understand what is happening before arrival, ensuring accurate locations, descriptions, safety information, and timely updates.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accuracy and clear spoken communication with radio.
• Ability to learn jurisdiction geography and operate in a timely manner.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions in Blue Grass, VA is seeking Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with duties varying by agency.

Dispatchers help officers understand what is happening before arrival, ensuring accurate locations, descriptions, safety information, and timely updates.