Emergency Communications Dispatcher - Police Dispatch

Regional 911 Intake Solutions; Staunton (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Staunton, VA. The role involves receiving requests for assistance, maintaining reliable communication with officers, and documenting details to guide response efforts.

Candidates should have a high school diploma, strong typing and listening skills, and the ability to operate radios and dispatch systems. Training and security checks may apply depending on the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy and clear radio communication are essential.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Multitasking

Active listening

Clear radio communication

Education

High school diploma or equivalent

Tools

CJIS (criminal justice information systems)

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Staunton, VA. The role involves receiving requests for assistance, maintaining reliable communication with officers, and documenting details to guide response efforts.

Candidates should have a high school diploma, strong typing and listening skills, and the ability to operate radios and dispatch systems. Training and security checks may apply depending on the agency.