Emergency Communications Dispatcher Trainee Paid Training

County Emergency Communications; Ionia (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Clarksville, MI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as required by training milestones and agency standards.

Qualifications

• High school diploma or equivalent required.
• Trainee positions may be for applicants with no dispatch experience.
• Basic computer skills and clear communication required.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Clarksville, MI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as required by training milestones and agency standards.