Emergency Communications Dispatcher Trainee

Dairy Queen of Globe, Inc.; Payson (AZ); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Arizona State Retirement System

Paid time off (188 hours per year)

Nine paid holidays + floating holidays

Job summary

The Town of Payson is seeking a Public Safety Telecommunicator Trainee to work through a structured on-the-job training program. Responsibilities include answering 911 calls, evaluating situations, and initiating police or fire responses using voice and computer dispatch systems.

The ideal candidate has a high school diploma or GED, basic office skills, and familiarity with Microsoft Word and multi-line phones; prior clerical or public interaction experience is valued.

Qualifications

• Graduated from high school/GED, supplemented by training in modern office procedures and computer equipment.
• Experience with word processing software such as Microsoft Word, multit-line telephone systems, and transcription skills.
• Experience in general clerical/office duties (filing, copying, telephone, typing) and working with the public.
• Some experience operating radio or computer equipment is highly desirable or any equivalent combination of education and experience.

Responsibilities

• Answering 911 calls and dispatching police or fire services.
• Evaluate calls for proper action and initiate response by obtaining information for dispatch.
• Dispatch messages by voice and computer to field units and maintain radio contact with mobile units.

Skills

Word processing (MS Word)

Multi-line telephone systems

Transcription

Clerical/office duties

Public interaction experience

Education

High school diploma or GED

Tools

Radio equipment

Dispatch computer system

Job description

The Town of Payson is seeking a Public Safety Telecommunicator Trainee to work through a structured on-the-job training program. Responsibilities include answering 911 calls, evaluating situations, and initiating police or fire responses using voice and computer dispatch systems.

The ideal candidate has a high school diploma or GED, basic office skills, and familiarity with Microsoft Word and multi-line phones; prior clerical or public interaction experience is valued.