Emergency Communications Dispatcher

National Public Safety Careers; Freehold (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers to support Spring Lake, NJ operations. The role involves taking emergency and nonemergency calls, verifying locations, and dispatching responders via CAD, radio, and mapping systems.

You will prioritize incidents and coordinate with multiple agencies while maintaining secure, accurate records. Ideal candidates demonstrate precise typing, active listening, and clear communication under pressure.

Qualifications

• A high school diploma or equivalent is commonly required; qualifications vary by service.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD)

Radio systems

Mapping systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers to support Spring Lake, NJ operations. The role involves taking emergency and nonemergency calls, verifying locations, and dispatching responders via CAD, radio, and mapping systems.

You will prioritize incidents and coordinate with multiple agencies while maintaining secure, accurate records. Ideal candidates demonstrate precise typing, active listening, and clear communication under pressure.