Emergency Communications Dispatcher — Public Safety Career

City-of-Oakland,-Ca; Oakland (CA); On-site; USD 75,000 - 105,000; Full time

Job summary

City of Oakland is seeking experienced Police Dispatchers to join the Oakland Police Department Communications Division. This continuous recruitment emphasizes strong communication, rapid decision making, and calm handling of emergencies.

Applicants undergo a thorough background process and must be able to work various shifts in a public safety environment. Qualified candidates will display integrity, adaptability, and the ability to multitask under pressure while delivering critical information

Qualifications

• The candidate must act promptly, logically, and decisively.
• Must communicate clearly.
• Able to read, comprehend and retain information.
• Maintain a calm and professional demeanor under stress.
• Able to adapt to changing situations.
• Able to multi-task.
• Demonstrate high integrity.

Responsibilities

• Receiving and screening telephone calls and recording data.
• Analyzing calls for priority level.
• Using computer‑aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units.
• Receiving, transmitting, and recording data.
• Running queries in automated warrant information systems.
• Answering questions from the public.
• Dispatching from a mobile command center, as requested.

Skills

Prompt decision making

Clear communication

Reading comprehension

Calm under pressure

Adaptability

Multitasking

Integrity

Job description

City of Oakland is seeking experienced Police Dispatchers to join the Oakland Police Department Communications Division. This continuous recruitment emphasizes strong communication, rapid decision making, and calm handling of emergencies.

Applicants undergo a thorough background process and must be able to work various shifts in a public safety environment. Qualified candidates will display integrity, adaptability, and the ability to multitask under pressure while delivering critical information