Emergency Communications Specialist

Oberlin, City of (OH); Oberlin (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

The City of Oberlin is seeking a Police Dispatcher to manage emergency and non-emergency calls, dispatch officers, and operate radio and LEADS systems. The role supports public safety by providing critical information and coordinating with multiple departments.

Ideal candidates have a high school diploma, strong communication skills, and the ability to work under pressure. A background check and polygraph are required prior to hire.

Qualifications

• High school diploma or equivalent required.
• Excellent grammar and writing skills essential.
• Ability to concentrate and communicate under stress.
• Must pass background/medical/psychological checks before hire.
• Familiarity with police and city procedures preferred.

Responsibilities

• Answer all incoming calls (emergency and non-emergency) and determine priorities; dispatch units.
• Operate base radio and control panels to dispatch officers and run checks.
• Provide initial contact with public and direct to proper personnel.
• Use LEADS terminal to check warrants, registrations, stolen items, and assist other agencies.
• Maintain daily radio transmission logs and prepare necessary reports.
• Serve as Deputy Clerk for the Oberlin Municipal Court when required.

Skills

Typing 40 wpm

Clear communication

Stress management

Critical thinking

Interpersonal skills

Education

High school diploma or equivalent

Tools

LEADS

Police dispatch consoles

Job description

The City of Oberlin is seeking a Police Dispatcher to manage emergency and non-emergency calls, dispatch officers, and operate radio and LEADS systems. The role supports public safety by providing critical information and coordinating with multiple departments.

Ideal candidates have a high school diploma, strong communication skills, and the ability to work under pressure. A background check and polygraph are required prior to hire.