Emergency Communications Dispatcher - Police/Fire/EMS

Public Safety Dispatch Network; West Pointe A La Hache (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in Pointe A La Hache, Louisiana, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. The role involves processing calls, verifying incident details, and dispatching units using approved plans.

The position requires clear communication, quick prioritization, and adherence to training and authority limits.

Qualifications

• High school diploma or equivalent commonly required.
• Public safety telecommunicator credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Pointe A La Hache, Louisiana, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. The role involves processing calls, verifying incident details, and dispatching units using approved plans.

The position requires clear communication, quick prioritization, and adherence to training and authority limits.