Emergency Communications Dispatcher - Police/Fire/EMS

Regional 911 Intake Solutions; Summerhaven (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Paid leave

Job summary

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS Dispatchers for Mount Lemmon, AZ. You will coordinate responses across police, fire, and medical services in a combined communications environment, processing calls and routing units per established plans.

Applicants should have a high school diploma or equivalent and demonstrate clear communication, calm decision making under pressure, and the ability to manage multiple channels and shifts in a public safety setting.

Qualifications

• High school diploma or equivalent required.
• Experience in dispatch or public safety is preferred but not always required.
• Ability to follow procedures and maintain calm under pressure.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Tools

Radio/Dispatch software

Job description

Regional 911 Intake Solutions seeks qualified Police/Fire/EMS Dispatchers for Mount Lemmon, AZ. You will coordinate responses across police, fire, and medical services in a combined communications environment, processing calls and routing units per established plans.

Applicants should have a high school diploma or equivalent and demonstrate clear communication, calm decision making under pressure, and the ability to manage multiple channels and shifts in a public safety setting.