Emergency Communications Dispatcher (Police, Fire & EMS)

Regional 911 Intake Solutions; Prospect Park (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions in Prospect Park, NJ is seeking a dedicated public safety dispatcher to handle emergency calls, verify details, and coordinate multi-agency responses. You will dispatch units according to established plans and monitor ongoing incidents while maintaining thorough records.

This role requires the ability to work in a fast-paced environment and adhere to strict confidentiality and safety procedures.

Qualifications

• High school diploma or equivalent required.
• Public safety telecommunicator credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Public safety dispatch

Education

High school diploma

Job description

Regional 911 Intake Solutions in Prospect Park, NJ is seeking a dedicated public safety dispatcher to handle emergency calls, verify details, and coordinate multi-agency responses. You will dispatch units according to established plans and monitor ongoing incidents while maintaining thorough records.

This role requires the ability to work in a fast-paced environment and adhere to strict confidentiality and safety procedures.