Emergency Communications Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Penwell (TX); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Job summary

Public Safety Dispatch Network is seeking Police/Fire/EMS Dispatchers in Penwell, TX to coordinate emergency responses across agencies. You will process calls, verify details, and route units according to established plans while maintaining calm under pressure.

Responsibilities include monitoring multiple channels, maintaining incident records, and supporting interagency communications. A high school diploma is commonly required; cross-training and prior dispatch experience are valued.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Decision making

Team coordination

Education

High school diploma or GED

Job description

Public Safety Dispatch Network is seeking Police/Fire/EMS Dispatchers in Penwell, TX to coordinate emergency responses across agencies. You will process calls, verify details, and route units according to established plans while maintaining calm under pressure.

Responsibilities include monitoring multiple channels, maintaining incident records, and supporting interagency communications. A high school diploma is commonly required; cross-training and prior dispatch experience are valued.