Multi-Agency Public Safety Dispatcher

Public Safety Dispatch Network; Youngstown (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Job summary

Public Safety Dispatch Network seeks qualified dispatch professionals to coordinate police, fire, and EMS responses from a centralized communications center. The role emphasizes accurate caller information, priority assessment, and rapid unit deployment.

Applicants typically hold a high school diploma and may need cross-training or credentials specific to the assignment. The position may involve shift work and overtime as required by the agency.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training or require prior dispatch experience.
• Certifications may be required depending on assignment and vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or recognized equivalent

Job description

Public Safety Dispatch Network seeks qualified dispatch professionals to coordinate police, fire, and EMS responses from a centralized communications center. The role emphasizes accurate caller information, priority assessment, and rapid unit deployment.

Applicants typically hold a high school diploma and may need cross-training or credentials specific to the assignment. The position may involve shift work and overtime as required by the agency.