Emergency Dispatcher: Police, Fire & EMS

National Public Safety Careers; Cullman (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, Dispatchers process calls and manage radio assignments for several response disciplines, requiring clear communication and quick prioritization.

Responsibilities include verifying incident details, dispatching units per approved plans, and maintaining records.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, Dispatchers process calls and manage radio assignments for several response disciplines, requiring clear communication and quick prioritization.

Responsibilities include verifying incident details, dispatching units per approved plans, and maintaining records.