Emergency Communications Dispatcher — Police/Fire/EMS

Public Safety Dispatch Network; Pontiac (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Shift differentials

Continuing education

Retirement benefits

Job summary

Public Safety Dispatch Network seeks skilled Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services in Livingston, IL. You will process calls, verify details, and route units efficiently while maintaining calm and clear communication under pressure.

Qualified applicants typically hold a high school diploma, are capable of managing multiple priorities, and have experience with radio console systems and safety procedures.

Qualifications

• High school diploma or GED required; some agencies provide cross-training.
• Strong communication and composure under pressure during emergencies.
• Ability to prioritize and coordinate multiple units across incidents.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio channels and unit availability; provide caller instructions when trained.

Skills

Clear communication

Multitasking

Decision making

Education

High School Diploma or GED

Tools

Radio console systems

Job description

Public Safety Dispatch Network seeks skilled Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services in Livingston, IL. You will process calls, verify details, and route units efficiently while maintaining calm and clear communication under pressure.

Qualified applicants typically hold a high school diploma, are capable of managing multiple priorities, and have experience with radio console systems and safety procedures.