Emergency Communications Dispatcher: Fast-Paced Impactful

Regional 911 Intake Solutions; Fort Bragg (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions invites applicants for Public Safety Dispatcher / Telecommunicator roles in Fort Liberty, NC. These positions blend communication, technology, and careful decision-making to support emergency response and information flow between the public and responders.

Responsibilities include call taking, dispatching police/fire/EMS as assigned, operating CAD, mapping, radio systems, and coordinating resources while maintaining records with strict information security.

Qualifications

• High school diploma or GED commonly required and may vary by agency.
• Strong typing and active listening, with clear, precise communication.
• Ability to switch between tasks and maintain accuracy under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

CAD software

Radio systems

Telephone systems

Job description

Regional 911 Intake Solutions invites applicants for Public Safety Dispatcher / Telecommunicator roles in Fort Liberty, NC. These positions blend communication, technology, and careful decision-making to support emergency response and information flow between the public and responders.

Responsibilities include call taking, dispatching police/fire/EMS as assigned, operating CAD, mapping, radio systems, and coordinating resources while maintaining records with strict information security.