Emergency Communications Dispatcher — Elkton

Regional 911 Intake Solutions; Elkton (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Retirement plans

Job summary

Regional 911 Intake Solutions in Elkton, MD seeks police dispatchers to receive emergency and non-emergency calls, document details, and coordinate with officers. The role requires accurate data entry, calm decision-making, and the ability to work in a fast-paced public safety environment.

Shifts may include nights, weekends, and holidays. Applicants typically need a high school diploma, good typing skills, and the ability to learn local geography; a background check and security screening are

Qualifications

• High school diploma or GED required; some agencies may provide training.
• Ability to type accurately and communicate clearly via radio and phone.
• Willingness to work rotating shifts including nights, weekends, and holidays.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about incidents and safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information
• Comply with confidentiality and security standards

Skills

Typing speed

Clear communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Elkton, MD seeks police dispatchers to receive emergency and non-emergency calls, document details, and coordinate with officers. The role requires accurate data entry, calm decision-making, and the ability to work in a fast-paced public safety environment.

Shifts may include nights, weekends, and holidays. Applicants typically need a high school diploma, good typing skills, and the ability to learn local geography; a background check and security screening are