Emergency Communications Dispatcher

Regional 911 Intake Solutions; Oakland (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Oakland, MD is seeking Police Dispatchers to join local public-safety operations. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radio traffic to ensure timely, accurate updates.

A high school diploma is typically required; candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Oakland, MD is seeking Police Dispatchers to join local public-safety operations. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radio traffic to ensure timely, accurate updates.

A high school diploma is typically required; candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.