Emergency Police Dispatcher: Critical Response & Communications

Regional 911 Intake Solutions; Elkton (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Paid leave

Retirement plans

Job summary

Regional 911 Intake Solutions in Elkton, MI seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and coordinate with officers. You will support operations from a communications desk and ensure accurate information is relayed.

The role requires fast typing, clear radio communication, and the ability to learn local geography. Candidates may need background checks and CJIS access; training is provided for entry levels.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Elkton, MI seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and coordinate with officers. You will support operations from a communications desk and ensure accurate information is relayed.

The role requires fast typing, clear radio communication, and the ability to learn local geography. Candidates may need background checks and CJIS access; training is provided for entry levels.