Emergency Communications Dispatcher – Critical Incident Support

Regional 911 Intake Solutions; McCook (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions in MC Cook, NE seeks Police Dispatcher opportunities to support law enforcement operations by receiving requests and maintaining reliable communication with officers. Depending on the agency, the role may combine call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive, with accurate locations, descriptions, safety information, and timely updates as essential parts of the work.

Qualifications

• High school diploma or equivalent; entry-level training may be provided.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Public safety awareness

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in MC Cook, NE seeks Police Dispatcher opportunities to support law enforcement operations by receiving requests and maintaining reliable communication with officers. Depending on the agency, the role may combine call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive, with accurate locations, descriptions, safety information, and timely updates as essential parts of the work.