Emergency Communications Dispatcher — Critical 911 Operator

City of Osage Beach; Osage Beach (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

The City of Osage Beach is seeking a dedicated 911 Dispatcher to operate multi-system communications equipment, handle enhanced 911 calls, and coordinate emergency responses. You will document activity, monitor security, and provide public information while working shifts including nights and weekends.

You must type at least 40 wpm, complete state computer training, and pass department training. This role requires professionalism under pressure and strict confidentiality in a public safety

Qualifications

• Must have a high school diploma or equivalent.
• Typing speed of at least 40 wpm.
• Completion of state computer training programs and department training.

Responsibilities

• Operate radio base station (console) and communicate with public safety agencies per FCC regulations.
• Answer and manage multiple emergency and non-emergency phone lines; address inquiries and dispatch responses.
• Use inter-agency computer systems to obtain and relay information from criminal justice databases.
• Monitor alarm, security, and warning systems.
• Prepare and maintain required logs, records, and reports with accuracy.

Skills

Computer knowledge

Geography knowledge (Osage Beach area)

Remain calm under pressure

Communication with public and agencies

Shift work including nights weekends

Confidentiality

Follow instructions with minimal super

Education

High school diploma or equivalent

Tools

Inter-agency computer systems

Police databases

Job description

The City of Osage Beach is seeking a dedicated 911 Dispatcher to operate multi-system communications equipment, handle enhanced 911 calls, and coordinate emergency responses. You will document activity, monitor security, and provide public information while working shifts including nights and weekends.

You must type at least 40 wpm, complete state computer training, and pass department training. This role requires professionalism under pressure and strict confidentiality in a public safety