Emergency Communications Dispatcher & CAD Specialist

City of Dublin; Dublin (OH); On-site; USD 63,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Health Savings/Health Reimbursement

Wellness program

Life Insurance

Vacation, sick, personal leave

Longevity pay

Tuition reimbursement

Employee Assistance Program

Recreation center membership

Deferred compensation

Public Employees Retirement (14% match

Job summary

The City of Dublin is seeking a Communications Technician for the Northwest Regional Emergency Communications Center (NRECC). You will operate a multi-channel radio system, process 9-1-1 and non-emergency calls, and use CAD with LEADS/NCIC to support public safety. Shifts include nights, weekends, and holidays, with overtime eligibility.

Requirements include a High School Diploma or GED and CAD experience preferred. Must be 18+, U.S.

Qualifications

• Possession of a High School Diploma or GED.
• Some experience as a Communications Technician with computer-aided dispatch (CAD) preferred, or any equivalent combination of education and experience.

Responsibilities

• Operate a multi-channel radio system to dispatch requests for assistance and resources.
• Operate a multi-line phone system for 9-1-1, TDD, and non-emergency calls.
• Utilize CAD, LEADS, and NCIC to locate persons and property and ensure officer safety.
• Notify the public of emergencies using Dublin Emergency Warning Systems.
• Maintain communication with callers and responders during life-threatening emergencies.
• Work irregular hours, including nights, weekends, and holidays.

Skills

CAD experience

Communication under pressure

Radio dispatch

Education

High School Diploma or GED

CAD experience preferred

Tools

CAD

LEADS/NCIC access

Job description

The City of Dublin is seeking a Communications Technician for the Northwest Regional Emergency Communications Center (NRECC). You will operate a multi-channel radio system, process 9-1-1 and non-emergency calls, and use CAD with LEADS/NCIC to support public safety. Shifts include nights, weekends, and holidays, with overtime eligibility.

Requirements include a High School Diploma or GED and CAD experience preferred. Must be 18+, U.S.