Fire Dispatcher: Critical Emergency Communications Operator

911 Emergency Communications; Haddonfield (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in New Jersey is seeking a Fire Dispatcher to coordinate responses to fires and other emergencies. You will receive incident information, document details, and alert appropriate resources using approved response plans.

Responsibilities include monitoring radio channels, verifying locations, and maintaining incident updates. A high school diploma and dispatcher training or certification are typically required; some roles may require EMS dispatch training.

Qualifications

• High School Diploma or GED required.
• Experience with computer systems and radio communication preferred.
• Ability to document incident details accurately.
• Fire dispatch certification or EMS dispatch training may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch units.
• Monitor radio channels and incident status.
• Record dispatch times and movements.
• Coordinate mutual-aid communications when dispatched.
• Process resource requests through established procedures.

Skills

Radio communication

Data entry

Map reading

Documentation

Calm under pressure

Education

High School Diploma or GED

Tools

Radio consoles

Incident reporting software

Job description

911 Emergency Communications in New Jersey is seeking a Fire Dispatcher to coordinate responses to fires and other emergencies. You will receive incident information, document details, and alert appropriate resources using approved response plans.

Responsibilities include monitoring radio channels, verifying locations, and maintaining incident updates. A high school diploma and dispatcher training or certification are typically required; some roles may require EMS dispatch training.