Emergency Communications Dispatcher (24/7 Shifts)

911 Emergency Communications; Arizona; Vor Ort; USD 48.000 - 72.000; Vollzeit

Zusammenfassung

911 Emergency Dispatcher opportunities in Cibecue, Arizona. Dispatchers connect people needing urgent help with responders, may receive emergency calls, gather information, and coordinate police, fire, or EMS according to agency procedures.

This role requires calm communication, careful attention, and the ability to monitor multiple systems. The position may involve overnight shifts, weekends, and overtime; qualifications include a high school diploma and aptitude for typing, listening, and

Qualifikationen

• High school diploma or equivalent; testing may be required.
• Typing, listening, and verbal communication skills are essential.
• Ability to organize information quickly and accurately under pressure.
• Testing scores, experience, and training deadlines vary by agency.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain records and protect confidentiality.

Kenntnisse

Typing speed

Active listening

Clear speech

Computer proficiency

Multitasking under pressure

Ausbildung

High school diploma

Tools

CAD systems

Jobbeschreibung

911 Emergency Dispatcher opportunities in Cibecue, Arizona. Dispatchers connect people needing urgent help with responders, may receive emergency calls, gather information, and coordinate police, fire, or EMS according to agency procedures.

This role requires calm communication, careful attention, and the ability to monitor multiple systems. The position may involve overnight shifts, weekends, and overtime; qualifications include a high school diploma and aptitude for typing, listening, and