Emergency Communications Dispatcher

National Public Safety Careers; Worcester (MA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

National Public Safety Careers advertises police dispatcher opportunities in South Grafton, MA. Dispatchers support law enforcement by receiving requests for assistance and maintaining communications with officers, potentially combining call-taking, radio dispatch, and records-system duties.

Typical duties include documenting incident details, prioritizing calls, and coordinating with agencies while maintaining accurate records.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing accuracy and clear radio communication are important, with potential security screening requirements.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Job description

National Public Safety Careers advertises police dispatcher opportunities in South Grafton, MA. Dispatchers support law enforcement by receiving requests for assistance and maintaining communications with officers, potentially combining call-taking, radio dispatch, and records-system duties.

Typical duties include documenting incident details, prioritizing calls, and coordinating with agencies while maintaining accurate records.