Emergency Communications Dispatcher

National Public Safety Careers; Ayer (MA); On-site; USD 42,000 - 66,000; Full time

Job summary

National Public Safety Careers is seeking Police Dispatcher opportunities in Ayer, MA. Dispatchers support law enforcement operations by receiving calls and maintaining reliable communications with officers, sometimes combining call taking, radio dispatch, and records duties.

Applicants should have a high school diploma, be able to type accurately, and learn jurisdictional geography. Training may be provided; certain roles may require police dispatch certifications and access to CJIS.

Qualifications

• High school diploma or recognized equivalent.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Must be able to type accurately, understand spoken information, and communicate clearly by radio; learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

National Public Safety Careers is seeking Police Dispatcher opportunities in Ayer, MA. Dispatchers support law enforcement operations by receiving calls and maintaining reliable communications with officers, sometimes combining call taking, radio dispatch, and records duties.

Applicants should have a high school diploma, be able to type accurately, and learn jurisdictional geography. Training may be provided; certain roles may require police dispatch certifications and access to CJIS.