Emergency Communications Dispatcher

Public Safety Dispatch Network; West Yarmouth (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network is seeking Police Dispatcher opportunities in West Yarmouth, MA. Dispatchers handle police calls, document locations and vehicle details, and coordinate with officers and agencies to ensure timely responses.

Typical duties include monitoring radios, relaying incident updates, and performing records inquiries after training. A high school diploma is commonly required, with training provided for entry levels.

Qualifications

• High school diploma or GED commonly required; entry-level vacancies may provide training.
• Typing, clear radio communication, and understanding jurisdiction geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing proficiency

Clear communication

Multitasking

Radio discipline

Education

High school diploma or GED

Tools

Records management system

Job description

Public Safety Dispatch Network is seeking Police Dispatcher opportunities in West Yarmouth, MA. Dispatchers handle police calls, document locations and vehicle details, and coordinate with officers and agencies to ensure timely responses.

Typical duties include monitoring radios, relaying incident updates, and performing records inquiries after training. A high school diploma is commonly required, with training provided for entry levels.