Police Dispatcher - Local Openings

National Public Safety Careers; Grafton (MA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Résumé du poste

National Public Safety Careers presents Police Dispatcher opportunities in South Grafton, MA. Dispatchers handle emergency and nonemergency requests, document locations and hazards, and assign calls to officers based on priority and agency procedures.

Work may include night and weekend shifts with overtime. Candidates typically need a high school diploma, fast typing, clear radio communication, and the ability to work with jurisdictional geography and information systems.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing accuracy and clear radio communication are essential.
• Experience with records systems or dispatch is a plus.

Responsabilités

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Connaissances

Typing speed

Radio communication

Multitasking

Spoken English

Formation

High school diploma

Outils

CJIS

Description du poste

Police Dispatcher Opportunities in South Grafton

Police Dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Depending on the agency, the position may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive. Accurate locations, descriptions, safety information, and timely updates are essential parts of the work.

Position Details

Duty Location:
{airport_name}, South Grafton, MA

Employer:
The hiring law enforcement or communications agency identified in the official vacancy

Pay:
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Schedule:
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Appointment Type:
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Who May Apply:
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Application Deadline:
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Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employer
• Maintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

• medical, dental, and vision coverage
• retirement plans
• paid leave
• employee-assistance resources
• and continuing education
• Premium pay and other provisions vary by agency and employment agreement.