Emergency Police Dispatcher: Critical Communications

National Public Safety Careers; Holliston (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Retirement plans

Paid leave

Education resources

Job summary

National Public Safety Careers is recruiting for Police Dispatcher opportunities in Holliston, MA. The role supports law enforcement by handling emergency and nonemergency requests and maintaining clear communication with officers on duty.

Dispatchers document locations, vehicle details, and hazards while coordinating with agencies and providing timely updates. A high school diploma or equivalent is commonly required, with training available for entry-level applicants.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level positions.
• Candidates should be able to type accurately and understand spoken information.
• Strong communication skills and ability to learn jurisdictional geography are essential.
• Access to sensitive information may require security screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain accurate incident records and protect restricted information.

Skills

Typing

Multitasking

Clear communication

Radio communications

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting for Police Dispatcher opportunities in Holliston, MA. The role supports law enforcement by handling emergency and nonemergency requests and maintaining clear communication with officers on duty.

Dispatchers document locations, vehicle details, and hazards while coordinating with agencies and providing timely updates. A high school diploma or equivalent is commonly required, with training available for entry-level applicants.