Emergency Communications Dispatcher

Spotsylvania County; Virginia; On-site; USD 45,000 - 65,000; Full time

Job summary

Spotsylvania County is seeking a Communications Operator for the Sheriff’s Office Emergency Communications Division. The role handles incoming emergency and non-emergency calls, prioritizes situations, provides CPR instructions, and dispatches units while maintaining detailed records.

Applicants must pass a polygraph, background, and drug screening, with certification requirements including DCJS Communications Basic Course and VCIN/NCIC within specified timelines.

Qualifications

• High School Diploma or equivalent.
• 1–2 years as receptionist or in high-volume call environment.
• Pass polygraph, background, and drug screening.

Responsibilities

• Receive and prioritize emergency and non-emergency calls.
• Gather essential information and dispatch appropriately.
• Operate 911 and related equipment; log calls and dispatch data.
• Notify agencies during emergencies; monitor alarms.
• Train new operators as needed; perform on-call duties.

Skills

Typing speed

Call triage

Emergency dispatch

CPR instructions

Communication

Records/logs

Education

High School Diploma

Tools

VCIN/NCIC certification

IOS/EMD certifications

Job description

Spotsylvania County is seeking a Communications Operator for the Sheriff’s Office Emergency Communications Division. The role handles incoming emergency and non-emergency calls, prioritizes situations, provides CPR instructions, and dispatches units while maintaining detailed records.

Applicants must pass a polygraph, background, and drug screening, with certification requirements including DCJS Communications Basic Course and VCIN/NCIC within specified timelines.