Emergency Communications Dispatcher

Spotsylvania County; Virginia; On-site; USD 42,000 - 64,000; Full time

Job summary

Spotsylvania County seeks a Public Safety Communications Operator to receive and prioritize emergency and non-emergency calls, and dispatch Sheriff’s deputies, fire and rescue units as needed.

You will operate E911 and radio systems, maintain logs, provide pre-arrival instructions, verify warrants, and coordinate with public safety personnel. A DCJS cert, 35 wpm typing, and successful polygraph and background checks are required.

Qualifications

• High School Diploma or equivalent with keyboard training.
• Minimum 1 year as a Communications Operator and 6 months as a released operator with outside E911 agency.
• DCJS communications Basic course and/or Emergency communications dispatch course required.
• VCIN/NCIC and CPR certification.
• Typing speed of at least 35 wpm.
• Must pass polygraph, background check and drug screening.

Responsibilities

• Receive and prioritize emergency and non-emergency calls; dispatch appropriate Sheriff’s department, fire and/or rescue units.
• Interpret and prioritize E911 calls; route calls for expedient handling.
• Operate E911 radio and telephone systems and document all actions.
• Maintain call logs, ensure confidentiality, and verify information.
• Provide pre-arrival instructions and coordinate with public safety personnel.

Skills

Typing 35 wpm

Dispatch coordination

Public safety communication

Records management

Education

High School Diploma or equivalent; keyboard training

Tools

DCJS Communications Basic Course

Emergency Communications Dispatch Course

VCIN/NCIC

CPR certification

ICs-200

ICs-800

Job description

Spotsylvania County seeks a Public Safety Communications Operator to receive and prioritize emergency and non-emergency calls, and dispatch Sheriff’s deputies, fire and rescue units as needed.

You will operate E911 and radio systems, maintain logs, provide pre-arrival instructions, verify warrants, and coordinate with public safety personnel. A DCJS cert, 35 wpm typing, and successful polygraph and background checks are required.