Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Madison (NY); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

Regional 911 Intake Solutions in Madison, NY seeks police dispatchers to handle emergency and nonemergency requests, document locations, and coordinate with officers for safe, timely responses.

Role involves typing accurately, clear radio communication, and learning jurisdictional protocols. Training and certification requirements may apply; orientation includes background checks and security screening.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• Typing, listening, multitasking and clear radio communication skills.
• Additional screenings or certifications may be required.

Aufgaben

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, hazards
• Assign calls to officers by priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Kenntnisse

Typing

Multitasking

Radio communication

Clear communication

Ausbildung

High School Diploma or GED

Tools

Criminal justice information systems

Jobbeschreibung

Regional 911 Intake Solutions in Madison, NY seeks police dispatchers to handle emergency and nonemergency requests, document locations, and coordinate with officers for safe, timely responses.

Role involves typing accurately, clear radio communication, and learning jurisdictional protocols. Training and certification requirements may apply; orientation includes background checks and security screening.