Emergency Communications Dispatcher

Regional 911 Intake Solutions; Mallory (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Mallory, NY. The role supports law enforcement by taking requests for assistance, coordinating radio and telephone communications, and handling records-system duties as assigned.

You'll work shifts that may include nights, weekends, and holidays. Strong typing, listening, and clear radio communication are essential, along with the ability to learn local geography and agency procedures.

Qualifications

• High school diploma or GED required.
• Typing accuracy required.
• Clear radio communication and listening skills.
• Ability to learn local geography and agency procedures.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Mallory, NY. The role supports law enforcement by taking requests for assistance, coordinating radio and telephone communications, and handling records-system duties as assigned.

You'll work shifts that may include nights, weekends, and holidays. Strong typing, listening, and clear radio communication are essential, along with the ability to learn local geography and agency procedures.