Fire Dispatcher: Fast-Paced Emergency Communications

County Emergency Communications; San Juan (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in San Juan, TX seeks a Fire Dispatcher to coordinate fire service responses, receive incident data, and maintain clear radio communications. The role requires accurate data entry, proficient use of dispatch software, and the ability to work with computer systems and maps.

Dispatchers may work varied shifts including overnights, weekends, holidays, and overtime during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Accurate data entry

Computer systems literacy

Maps proficiency

Education

High school diploma or GED

Fire dispatch training (preferred)

Tools

Dispatch software

Radio dispatch systems

Job description

County Emergency Communications in San Juan, TX seeks a Fire Dispatcher to coordinate fire service responses, receive incident data, and maintain clear radio communications. The role requires accurate data entry, proficient use of dispatch software, and the ability to work with computer systems and maps.

Dispatchers may work varied shifts including overnights, weekends, holidays, and overtime during major incidents.