Emergency Communications Dispatcher

Regional 911 Intake Solutions; Rogers (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Retirement plans

Paid leave

Continuing education

Overtime opportunities

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Rogers, Texas. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and relaying updates.

Roles may require rotating or night shifts and completion of required training. A high school diploma is commonly required; strong typing and clear communication are valued. Benefits vary by agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Rogers, Texas. Dispatchers receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers while monitoring radio traffic and relaying updates.

Roles may require rotating or night shifts and completion of required training. A high school diploma is commonly required; strong typing and clear communication are valued. Benefits vary by agency.