Emergency Communications Dispatcher

Regional 911 Intake Solutions; Rock Creek (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Rock Creek, OH seeks a dedicated public safety dispatcher to support police, fire, rescue, and medical services. The role involves verifying incident details, prioritizing calls, and dispatching units per approved plans, while coordinating multi-agency responses and maintaining critical incident records.

The position requires careful attention to detail, ability to work across agencies, and compliance with confidentiality and training requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Rock Creek, OH seeks a dedicated public safety dispatcher to support police, fire, rescue, and medical services. The role involves verifying incident details, prioritizing calls, and dispatching units per approved plans, while coordinating multi-agency responses and maintaining critical incident records.

The position requires careful attention to detail, ability to work across agencies, and compliance with confidentiality and training requirements.