Emergency Communications Dispatcher

Public Safety Dispatch Network; Riverside (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Public Safety Dispatch Network in Riverside, IL seeks police dispatchers to receive emergency and nonemergency calls, document locations and details, and coordinate with officers and partner agencies. The role requires accurate typing, clear radio communication, and the ability to multitask across multiple displays and systems.

Candidates should have a high school diploma or equivalent; training is provided for entry-level hires.

Qualifications

• High school diploma or equivalent is commonly required; training may be provided for entry-level vacancies.
• Clear spoken communication and accurate listening are essential for dispatch duties.
• Ability to type accurately while monitoring radio and computer systems is required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changes and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Active listening

Radio communication

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Riverside, IL seeks police dispatchers to receive emergency and nonemergency calls, document locations and details, and coordinate with officers and partner agencies. The role requires accurate typing, clear radio communication, and the ability to multitask across multiple displays and systems.

Candidates should have a high school diploma or equivalent; training is provided for entry-level hires.